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Social Media Causing Generational Shift in How Professional Behavior is Defined in the Workplace

The article, "What Does 'Professional' Look Like Today?" written by Allison Fine for the Harvard Business Review provides a compelling perspective about how the use of social media is changing how professional behavior is defined in the workplace with three generations working together in the workplace. Professional behavior is described as the expected dress or attire, the jargon or how the business language is spoken, tools taken to work such as a briefcase or more recently a Blackberry or iPhone and, most important according to Fine, keeping one's private life private. As a Career Advisor reading this article, I thought about how this generational shift in professional behavior relates to, and over the past few years, has changed the job search process for candidates. For employers, I thought about what its impact will be on the entire recruiting and hiring process.

Fine views the shift in professional behavior as more of a psychological issue than a technological one relative to how social media is used between the three generations.  As the generational shift in defining professional behavior evolves, she compares the old professional with the new as follows:

Old Professional
New Professional
Closed to the world
Open and accessible to the world, strengthening my relationships with people
Can't make mistakes in public
Human, when mistakes are make mistakes, quickly and sincerely apologize
Don't reveal my personal interests to the world
Interests, hobbies, passions make me interesting and attractive
Expected to have the answers to questions
Searching for answers with my network of colleagues and supporters

Power is taken and held

Power is shared and grown 

                                         Source: "What Does 'Professional' Look Like Today"

In my Employer Relations role, I frequently speak with employers about how they use social media tools like linkedIn, Twitter and Facebook to recruit candidates. I am increasingly reading and hearing from employers that they are successfully using these social media tools more to recruit.

As a Career Advisor at the UIAA Alumni Career Center we speak about using social media to effectively develop your brand and manage your career.  According to Jobvite’s Social Jobseeker Survey 2011, job seekers successfully used Facebook 78%, LinkedIn 56% and Twitter 46% to find their current job. So what does this mean for the candidate? For an older professional in transition, especially if unemployed for at least six months or more, using up to date job search methods, such as LinkedIn, may be just as important as keeping your skills current.  Similarly, for a younger professional in transition, especially if unemployed for at least six months or more, the issue may not be whether social media is being used, but rather evaluating the degree of transparency your online presence is revealing to the employer. It’s alright to be open about your social life so long as what you say and do online does not negatively influence an employer’s mind during the recruiting and hiring process.  

Clearly the whole idea of being transparent and open when using social media to manage your career, will be interpreted and implemented differently across the generations. From the job search process perspective, issues to consider with this generational shift in professional behavior include: are social media tools being used and how transparent or private is the candidate being?